Assessing employee engagement is an important part of any survey. While there is no accepted single definition, there are key areas that influence and drive engagement such as:

• Feeling valued
• Able to progress
• Being rewarded
• Recommending the company as a place of work
• Confidence in leadership
• Teamwork
• Feeling proud

Identifying a set of questions you ask every time you survey your team will help you to create an overall employee engagement score and a breakdown of those who are very engaged, engaged, passive or disengaged. Importantly, you can then analyse this by division, location, team and so on.

If you’re working with a consultancy rather than a software provider, you’ll be able to tailor the questions so they are specific to you and your business, which will encourage more people to engage. There’s the added benefit of using a third party, which elicits a more honest response, as well as a human element, giving you the benefit of experience and insight.